Guardian Support

Welcome to Guardian Support! We're here to help you get the most out of your Guardian experience.

Getting Help

Support Channels

• Email Support: Reach our dedicated support team at support@codenotary.com

Documentation

Visit our comprehensive documentation at https://docs.guardian.codenotary.com/ for:

• Installation guides
• Configuration instructions
• API references
• Best practices
• Troubleshooting guides

Enterprise Support

Enterprise customers receive priority support with:

• Dedicated support engineer
• Custom SLAs
• Technical account management

Contact sales@codenotary.com for enterprise support options.

Support Hours

Our standard support hours are Monday through Friday, 9:00 AM - 6:00 PM. Enterprise customers receive extended support coverage based on their service agreement.

Before Contacting Support

To help us assist you better, please:

1. Check our documentation for existing solutions
2. Provide detailed steps to reproduce any issues
3. Include relevant error messages or logs

Security Issues

For security-related concerns, please email support@codenotary.com.

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Last updated: February 2025